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Contact Us

If I have a problem, who can I contact?

Our Customer Service team are more than happy to help. If require any information or have a problem with something you have purchased from us, you contact via the following.

By Phone: (order line) 0844 994 3525
By Phone: (customer services) 0844 994 3455

Call centre opening hours are:

Monday-Friday 8:30am to 5:30pm
Saturday 8:30am to 4:00pm
Sunday Closed

By Email: Using the contact us form below.
By Post: Hampers Direct
Saxon House
27 Duke Street
Chelmsford
Essex
CM1 1HT

Can we enhance our website?

We are always looking at ways to upgrade our service so any feedback from you is much appreciated. Please put your comments onto an email and send them to feedback@hampersdirect.co.uk.

If I’m having technical difficulties, who can I contact?

If you are having a technical problem with our website, please include as much information as possible and if possible a screenshot of the problem. To take a screenshot press the ‘Print screen’ key on the keyboard and paste (Ctrl+V) it into an email and send it to technical@hampersdirect.co.uk.

I would like to unsubscribe from Hampers Direct's mailing list, who can I contact?

We’re sorry to hear you no longer wish to receive our mailers. To unsubscribe, please send an email to unsubscribe@hampersdirect.co.uk, if possible forwarding on a copy of a newsletter you have recently received. Your email address will be removed from the database with 7 days.

Contact Us Form

Or send us feedback with this form







Type of enquire:*



Our head office address

Hampers Direct is a trading name of Flying Flowers (Jersey) Limited.


Registered in Jersey no 42069, Retreat Farm, St Lawrence, Jersey, JE3 1GX.


Flying Flowers (Jersey) Limited
T/A Hampers Direct Online
Retreat Farm,
St Lawrence,
Jersey,
JE3 1GX.


Company registration No: 42069 (Jersey)
Vat Registration No: 530901575

What are the contact telephone numbers for Hampers Direct?

Order hotline: 0844 994 3525
Customer Services: 0844 994 3455